Contact Centre

VIRTUAL ASSISTANT

Our Virtual Assistant service provides various offerings to entrepreneurs or businesses from a remote location.

  • Managing calendars, appointments, and emails
  • Administration including writing of agenda and meeting minutes
  • Event management
  • Social media management
  • Preparing reports
  • Personal tasks like booking hotels and restaurants
  • Simple digital marketing tasks

It’s a never-ending list!

 

APPOINTMENT SETTING AND REMINDERS 

Sue can manage the end-to-end appointment setting or booking system, working collaboratively with you to integrate in your existing booking system or assist you through the set-up phase.

We also know that missed appointments cost you money. With today’s busy lifestyles, it is easier than ever to forget appointments previously set. Sue can call your clients and remind them of upcoming appointments and reschedule, if necessary.

 

VOICEMAIL SERVICES AND CALL-BACKS

We offer Voicemail and a call-back service so that if a client calls outside of business hours, including public holidays and weekends, they have the option to leave a message and Sue will call them back the next business day to respond to their query and/or set an appointment.

 

ADMINISTRATION AND BACK-OFFICE SOLUTIONS

We have a team of experienced administration personnel that support companies at the back end of their operation. Back-office operations are considered to be the backbone of an enterprise and hence are no less important than the essential functions which is why we handle this department with the utmost care and attention to detail. 

Our Back-Office Solutions include: 

• Data Entry; 

• Data Clean-up; 

• Data Enrichment; 

• Document Management; 

• Billing and Invoicing; 

• Payroll Services; 

• KYC Services; and 

• Training.

 

FILL OUT THE FORM BELOW FOR MORE INFO

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