Research & Survey
In a world where understanding customer needs is fundamental for any successful business, data has become an important tool in every industry. At Zenith Connect, we help our clients gather the necessary data through market research and surveys, to better engage with our customers whilst providing them insights about their target market.
Although, conducting a survey or market research over the phone might seem like a simple task that requires no special skill, it is not. Our agents are trained to make participants feel at ease and not to use influential tonality. Thus, each call is conducted with skill and tact, which guarantees a less biased result.
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