Our passion centres around our clients. We focus on delivering results through exceptional customer experiences. We believe that customers’ satisfaction is the indispensable factor for the growth and success of every business through efficient interactions and building genuine relationships, which we strive to do through each interaction at Zenith Connect.
We have a range of experienced Contact Centre Representatives with a range of skill sets and knowledge that are tailored to our clients needs, we strongly believe in not only recruiting the right employees but in retaining our people as they are our biggest asset. Our employees are provided with on-the-job training and coaching throughout their development which leads them to take every call with a natural smile and a mind-set that wants to genuinely help the person on the other end, not because they are being paid to do so, not because we incentivize them to (we also do!) but simply because it is what motivates them on a daily basis.
Through this approach our whole team is focussed on delivering effortless experiences.